The firm serves clients throughout the UK on
sophisticated business IT matters while maintaining a
special culture that promotes teamwork, a healthy
work environment and putting the interests of our
clients first.
Although ‘an old fashioned concept’ to some, we do
actually believe in good down-to-earth open and
honest advice and service. We actually listen and we
do what we say we’ll do!
Grant Dixon Limited | Kemp House, 150-160 City Road | London | EC1V 2NX
VAT: GB 255 2486 93 | Tel: +44 (0) 330 999 0991 | enquiries@grantdixon.co.uk
Our Commitment
Our Code of Conduct
Confidentiality
We are committed to maintaining the highest degree of integrity in
all our dealings with potential, current and past clients both in terms
of normal commercial confidentiality and the protection of all
personal information received in the course of providing the
business services concerned. We extend the same standards to all
our customers, suppliers and associates.
Ethics
We always conduct our own services honestly and honourably and
expect our clients and suppliers to do the same. Our advice,
strategic assistance and the methods imparted through our training
take proper account of ethical considerations together with the
protection and enhancement of the moral position of our clients and
suppliers.
Duty of care
Our actions and advice will always conform to relevant law and we
believe that all businesses and organizations including this
consultancy should avoid causing any adverse effect on the human
rights of people in the organizations we deal with, the local and
wider environments, and the well-being of society at large.
Contracts
Our contract will usually be in the form of a detailed proposal
including aims, activities, costs, timescales and deliverables. The
quality of our service and the value of our support provide the only
true basis for continuity. We always try to meet our clients'
contractual requirements and particularly for situations where an
external funding provider requires more official parameters and
controls.
Fees
Our fees are always competitive for what we provide which is a
high quality, tailored, specialised service. As such we do not
generally offer arbitrary discounts; generally a reduction in price is
only enabled by reducing the level or extent of services to be
delivered. That said, we always try to propose solutions which
accommodate our clients' available budgets and timescales.
Wherever possible we agree our fees and basis of charges clearly in
advance so that we and our clients can plan reliably for what lies
ahead, and, how it is to be achieved and financially justified.
Payment
We aim to be as flexible as possible in the way that our services our
charged. Some clients prefer fixed project fees; others are happier
with retainers and we try to fit in with what will be best for the
client. We make no attempt to charge interest on late payments so
we expect payments to be made when agreed. Our terms are
generally net monthly in arrears.
Intellectual property and moral rights
We retain the moral rights in, and ownership of all intellectual
property that we create unless agreed otherwise in advance with our
clients. In return we respect the moral and intellectual copyright
vested in our clients' intellectual property.
Quality assurance
We maintain the quality of what we do through constant ongoing
review with our clients of all aims, activities, outcomes and the
cost-effectiveness of every activity. We encourage regular review
meetings and provide regular progress reports.
Professional conduct
We conduct all of our activities professionally and with integrity.
We take great care to be completely objective in our judgement and
any recommendations that we give so that issues are never
influenced by anything other than the best and proper interests of
our clients.
Equality and discrimination
We always strive to be fair and objective in our advice and actions
and we are never influenced in our decisions, actions or
recommendations by issues of gender, race, creed, colour, age or
personal disability.
Authorship/Referencing
Daniel Callaghan
Director
Grant Dixon Limited
call us on: 0330 999 0991
Keeping IT Simple
Making IT Work
Ensuring Security